Connect more effectively with health consumers
In your work, you may need to give health information to different audiences — members of the public who are not familiar with the topic and medical experts who are. This workshop, based on international best practice in health writing, will explore ways you can use plain language to connect effectively with a range of health consumers in your workplace and community.
In the Health Information Workshop you’ll learn about health literacy — the communication component of healthcare. You’ll get a fresh perspective on giving health information, both written and spoken, from your trainer and the other workshop participants. This workshop is very practical and includes time to review some of your own documents.
Rosie Knight, one of our plain English specialists, is the inspiration behind this workshop (and she's one of the trainers). Health literacy is one of Rosie’s great interests, and she’s keen to use her extensive experience in the health sector to improve and clarify health information.
Health Information Workshop is for anyone who writes or edits health information.
- identifying what makes health information complex
- considering and overcoming the emotional, subconscious influences on health literacy
- learning about international trends in health literacy
- understanding how plain English principles work for health information
- applying a plain English standard to lift the effectiveness of any health document.
Would you like us to work with you on writing health information?
'An informative, relaxed session, well presented and very useful!' Annamaria Apathy, Learning Media
'Thanks for your flexibility with flight changes and making sure I didn't miss anything. Great course and a very encouraging environment.' Warren Rosser, St John Health
'It is always a useful exercise to discuss a known topic from a different perspective.' Jane Thomsen, Learning Media
